Effective Date: October 2026
Last Updated: October 2026
STYRLY ("STYRLY," "we," "us," or "our") is a product of West Deal LLC and provides a software-as-a-service automotive operations platform used by automotive repair businesses ("Shops").
This Privacy Policy explains how information is collected, used, processed, and protected when Shops use the STYRLY platform and when their customers interact with functionality provided through STYRLY.
Information We Collect
Information from Shops
When an automotive repair business uses STYRLY, we may collect and process business information including business name, address, contact information, account credentials, subscription information, and information necessary to operate the Service.
Information About Shop Customers
On behalf of Shops using STYRLY, we may process information relating to their customers, including:
- Name and contact information
- Mobile phone number and email address
- Vehicle information such as make, model, year, VIN, and service history
- Appointment and vehicle service information
- Estimates, inspections, repair orders, invoices, and related service records
- Payment-related and transaction information where applicable
How We Use Information
We may use information processed through STYRLY to:
- Provide, operate, maintain, and secure the STYRLY platform
- Support automotive service workflows between Shops and their customers
- Generate and deliver service-related notifications
- Process and maintain appointments, estimates, inspections, repair orders, invoices, and related records
- Provide payment-related functionality where applicable
- Monitor platform reliability and improve the Service
- Prevent fraud, misuse, and security incidents
- Comply with applicable legal obligations
SMS Service Notifications
Standardized Service Notifications
If you provide a mobile phone number to an automotive repair shop using STYRLY and agree to receive text message notifications, STYRLY may deliver standardized, service-related SMS notifications associated with your interactions with that Shop.
These notifications may include:
- Appointment confirmations and reminders
- Appointment-related updates
- Estimate notifications and secure links
- Vehicle inspection notifications and secure links
- Repair or service status notifications
- Invoice and payment-related notifications
SMS notifications provided through this notification service use standardized message templates controlled by STYRLY. Shops may initiate supported service notifications through the STYRLY platform, but this notification service does not provide Shops with a free-form SMS messaging tool.
The SMS service described in this section is intended for operational and service-related communications associated with the customer's automotive service relationship. It is not used for marketing or promotional messaging.
SMS Information We Process
To provide SMS service notifications, we may process and store information including:
- Mobile phone number
- Notification content
- Delivery and failure status
- Notification timestamps
- Opt-in and opt-out status
- Information necessary to associate a notification with the relevant Shop, customer, vehicle, or service record
SMS Consent and Opt-Out
You may opt out of receiving SMS service notifications at any time by replying STOP to any message.
After opting out, you may receive one final confirmation message confirming that your opt-out request has been processed.
You may opt back in by replying START. For assistance, reply HELP or contact the automotive repair shop directly.
Message frequency varies based on your service activity and interactions with the Shop. Message and data rates may apply.
Mobile Information and SMS Consent Data
No mobile information or SMS opt-in and consent information will be sold or shared with third parties or affiliates for marketing or promotional purposes.
Information may be disclosed to service providers when necessary to operate and deliver the SMS notification service, including telecommunications and messaging service providers. Such providers receive information only as necessary to perform services on our behalf and are subject to applicable contractual and data protection obligations.
Data Retention
We retain personal information for as long as reasonably necessary to provide the Service, maintain appropriate business and service records, comply with legal obligations, resolve disputes, enforce agreements, and protect the security and integrity of the platform.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information processed through STYRLY against unauthorized access, loss, misuse, alteration, or disclosure.
No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location and applicable law, you may have rights relating to your personal information, which may include rights to request access, correction, or deletion.
Because STYRLY processes certain customer information on behalf of automotive repair businesses, requests concerning service records may need to be directed to the Shop with which you have a service relationship.
You may also contact STYRLY using the contact information below.
Children's Privacy
STYRLY is a business software platform and is not directed to children under 18. We do not knowingly collect personal information directly from children through the Service.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our Service, legal requirements, or business practices.
When we update this Privacy Policy, we will publish the revised version and update the "Last Updated" date shown above.
Contact Us
If you have questions regarding this Privacy Policy, you may contact:
STYRLY
A product of West Deal LLC
Customer Support: customers@styrly.com